FAQ
Here are some frequently asked questions for your perusal…
If you have any other questions, feel free to send me an email: anntidote.art@gmail.com
General
Q: Do you work on commission projects?
A: It depends on the project and the resources/time I have in that season. Feel free to send me an email with the relevant information on the project and I will reply as soon as I get the chance.
My email: anntidote.art@gmail.com
Paintings (Canvas / Paper)
Q: What paper are your paintings painted on?
A: The paintings on paper are done on Arches Cold Press Watercolor Paper, which is archival quality.
Ceramics
Q: Are anntidote ceramics food safe?
A: Some pieces are food safe while others are purely decorative. This information will be stated on the description of the piece.
Q: Can I put Anntidote ceramics in the dishwasher or microwave?
A: Some pieces can be while others are purely decorative. Upon purchasing the piece, it will be stated in the description of the piece.
Q: What kind of clay is used in the making of anntidote ceramics ?
A: Currently, I am using high-fire stoneware clay in the creation of my ceramics.
Shipping
Q: How much is shipping?
A: It depends on the piece(s) being purchased. The shipping/delivery costs will be the buyer’s responsibility. If you’d like an estimate, feel free to contact me: anntidote.art@gmail.com
Returns
Q: Do you accept returns?
A: No, Anntidote does not accept returns due to the risks involved in the return mailing process.
Q: Do you do refunds?
A: We do refunds for certain situations. For example, if the piece was shattered during transit, in this case we will give a refund for the purchase (not including the shipping fees). For such cases, you will need to email proof of the accident within 10 days of receiving the product.